Where to look
Check the front of the lock cylinder, the head of your original key and any paperwork supplied with the lock or equipment.
What to send us
The complete key code, including any letters. If you know the brand or equipment model, include it too. A clear, close-up photo of the lock face can help.
If the code is missing
Contact us before ordering. Not every lock can be identified from a photo, but we can advise on the next step.
Ask for help
